SMS Privacy Policy and Messaging Terms

Types of messages

Depending on what you request and separately consent to, messages may include inquiry responses, appointment confirmations and reminders, scheduling updates, general clinic information, and promotional offers. Message frequency varies.

Consent to appointment and service messages is separate from consent to promotional messages. Agreeing to promotional texts is not required to receive care or purchase a service.

How we obtain and use your number

We obtain a mobile number when you provide it through an intake or website form, request a text response, or otherwise enroll in messaging. We use it to deliver the messages you requested, maintain consent and opt-out records, respond to you, and operate the messaging program.

We do not sell your mobile number or share SMS enrollment information with third parties for their independent marketing. We may use vendors to deliver messages, subject to applicable privacy and security requirements.

Cost and delivery

Message and data rates may apply under your carrier plan. Carriers are not responsible for delayed or undelivered messages. Texting is not continuously monitored and is not suitable for emergencies. For an emergency, call 911.

A text may appear on a shared device or lock screen. Please do not text detailed medical information or photographs unless Haven specifically directs you to an approved method for sending them. You may request another reasonable communication method by contacting us.

Stop and help

Reply STOP to a Haven message to revoke consent to that messaging program. We may send a confirmation of your opt-out. Reply HELP for assistance, or call 863-251-5015. You may also ask us to stop texting by contacting the office. If you later want texts again, you must enroll again.

Suggested separate intake checkboxes

Appointment and service texts — optional:

☐I agree to receive texts from Haven Marijuana Doctor about my inquiries, appointments, and services at the mobile number I provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. I understand that texting may have privacy risks.

Promotional texts — separate and optional:

☐I expressly agree to receive promotional or marketing texts from Haven Marijuana Doctor at the mobile number I provided, including messages sent using automated technology where applicable. Consent is not a condition of purchase or care. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. I agree to the SMS Privacy Policy and Messaging Terms.